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Mercedes-Benz showcasing front grille and headlights during rainy weather.

Mercedes-Benz
SERVICE & REPAIRs


Accelerate Automotive is your #1 Mercedes-Benz car service & maintenance provider in Brisbane. With extensive experience, your Mercedes could not be in safer hands.

Or
Call 07 3272 9644


Factory-trained Mercedes technicians

Specialists in Mercedes-Benz, our technicians are Factory-trained, performing all Mercedes-Benz Service A-to-G style servicing.


manufacturer Compliant Servicing

Online Service Book updates with the manufacturer to maintain your factory warranty and service history.


uniquely personalised approach

Fast, transparent and itemised quoting, Rapid servicing turnaround, Complimentary loan cars for pre-booked services (subject to availability)

From the beginning, the experience was fantastic. From booking and being offered a loan car to arriving and being offered a coffee, it really is the small things that lead to an amazing experience.

Brendan, Google

The superior alternative to Mercedes-Benz servicing at the dealerships

260+ Reviews

When you search ‘Mercedes service near me’, don’t be surprised to see us at the top. That’s because, in Brisbane, we’re the superior choice when it comes to personalised car servicing, maintenance and repairs for all Mercedes-Benz models. Rest assured that your vehicle is in the best hands when parked in our Coopers Plains garage. Why? Because we love your Merc as much as you do.

Servicing

Mercedes-Benz servicing


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Mercedes-Benz Service A

Service A is required when you’ve had your car for one year or if you’ve driven it for 25,000kms, you’ll need this after every 2 years or 30,000kms thereafter.

  • Replacement of oil filter and synthetic motor oil
  • All fluids and levels checked and corrected as per the manufacturer’s specifications
  • Check tyre pressure and correct
  • Brake inspection to find component issues
  • Resetting for the next Service A interval
  • Windscreen wiper blade replacement
  • Replace cabin dust/combination filter

Mercedes-Benz Service B

Service B is required when you’ve had your car for one year or if you’ve driven it for 25,000kms, you’ll need this after every 2 years or 30,000kms thereafter.

  • Replacement of oil filter and synthetic motor oil
  • All fluids and levels checked and corrected as per the manufacturer’s specifications
  • Check tyre pressure and correct
  • Brake inspection to find component issues
  • Resetting for the next Service A interval
  • Windscreen wiper blade replacement
  • Replace cabin dust/combination filter
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Models

Mercedes-Benz
Models We Service


At Accelerate Automotive, we're well-versed in the unique intricacies of European vehicles, particularly Mercedes. In our experience, we've encountered a variety of issues, some more common than others. Below, you'll find a list of frequent faults we see with these vehicles.

Faults

Common Faults
We See

At Accelerate Automotive, we're well-versed in the unique intricacies of European vehicles, particularly Mercedes. In our experience, we've encountered a variety of issues, some more common than others. Below, you'll find a list of frequent faults we see with these vehicles.

The common faults that we have experienced extend far beyond what you see on this page. We have offered a glimpse into some common faults we frequently encounter. While the list you see here is just a snapshot, it reflects our in-depth understanding of a broad spectrum of issues. Sharing this knowledge highlights our proficiency and serves as a valuable resource for our customers. If you're facing a specific issue that's not listed, rest assured that our experienced team is well-equipped to address various challenges. Regular Mercedes-Benz Service and periodic inspections can help detect and address issues before they lead to more significant problems.

  • Timing Chain and Tension Wear in Mercedes-Benz models can occur due to prolonged stress and strain on these components, leading to improper timing of the engine's valves and potential damage to the engine itself. This issue can result in poor engine performance, noise, and, in severe cases, engine failure if not addressed promptly through maintenance or repair. We have seen this fault is most commonly seen in the following models:

    • Mercedes-Benz C-Class (W204)
    • Mercedes-Benz E-Class (W212)
    • Mercedes-Benz M-Class (W164)
    • Mercedes-Benz R-Class (W251)
    • Mercedes-Benz S-Class (W221)
    • Mercedes-Benz SLK-Class (R172)
    • Mercedes-Benz CLS-Class (W218)
    • Mercedes-Benz GL-Class (X164)
    • Mercedes-Benz GLE-Class (formerly ML-Class, W166)
    • Mercedes-Benz GLC-Class (X253)
    • Mercedes-Benz GLA-Class (X156)

  • Balance shaft gear issues in Mercedes-Benz models often result from wear or failure of the balance shaft gears and can lead to engine vibration, rough idling, and reduced engine performance. Please keep in mind that the impact and prevalence of balance shaft gear issues can vary depending on the model year and engine type. We have seen this fault is most commonly seen in the following models:

    • Mercedes-Benz C-Class (W203, W204)
    • Mercedes-Benz E-Class (W211, W212)
    • Mercedes-Benz GLK-Class (X204)
    • Mercedes-Benz M-Class (W164)
    • Mercedes-Benz R-Class (W251)
    • Mercedes-Benz S-Class (W220, W221)
    • Mercedes-Benz SLK-Class (R171)
    • Mercedes-Benz CLK-Class (W209)
    • Mercedes-Benz CLS-Class (W219, W218)
    • Mercedes-Benz GL-Class (X164)
    • Mercedes-Benz GLE-Class (formerly ML-Class, W166)
    • Mercedes-Benz GLC-Class (X253)

  • Engine mount wear and tear/failure can be an issue in various Mercedes-Benz models. Engine mounts can deteriorate over time due to normal wear and tear, leading to increased engine vibration and reduced ride comfort. We have seen this fault is most commonly seen in the following models:

    • Mercedes-Benz C-Class (W203, W204)
    • Mercedes-Benz E-Class (W211, W212)
    • Mercedes-Benz GLK-Class (X204)
    • Mercedes-Benz M-Class (W163, W164)
    • Mercedes-Benz R-Class (W251)
    • Mercedes-Benz S-Class (W220, W221)
    • Mercedes-Benz SLK-Class (R171)
    • Mercedes-Benz CLK-Class (W209)
    • Mercedes-Benz CLS-Class (W219, W218)
    • Mercedes-Benz GL-Class (X164)
    • Mercedes-Benz GLE-Class (formerly ML-Class, W166)
    • Mercedes-Benz GLC-Class (X253)

  • Stretching or wear of the timing chain is a known issue in some Mercedes-Benz models. Timing chain issues, such as stretching or wear, can lead to engine timing problems, engine misfires, and even engine damage if not addressed promptly. We have seen this fault is most commonly seen in the following models:

    • Mercedes-Benz E-Class (W211, W212)
    • Mercedes-Benz S-Class (W220, W221)
    • Mercedes-Benz CLS-Class (W219, W218)
    • Mercedes-Benz R-Class (W251)

  • ESL (Electronic Steering Lock) failure has been a known issue in some Mercedes-Benz models, and it can result in the inability to start the vehicle or difficulty turning the key. ESL failure can be a frustrating and potentially expensive issue to resolve, as it often requires replacing or repairing the electronic steering lock module. We have seen this fault is most commonly seen in the following models:

    • Mercedes-Benz C-Class (W204)
    • Mercedes-Benz E-Class (W212)

  • Valve body or conductor plate and/or torque converter issues can result in transmission-related problems, including harsh shifting, delayed engagement, electrical issues or even failure to shift. We have seen this fault is most commonly seen in the following models:

    • Mercedes-Benz C-Class (W203, W204)
    • Mercedes-Benz E-Class (W211, W212)
    • Mercedes-Benz S-Class (W220, W221)
    • Mercedes-Benz CLS-Class (W219, W218)
    • Mercedes-Benz ML-Class (W163, W164, W166)
    • Mercedes-Benz GL-Class (X164, X166)
    • Mercedes-Benz R-Class (W251)
    • Mercedes-Benz SL-Class (R230, R231)
    • Mercedes-Benz CLK-Class (W209)
    • Mercedes-Benz GLE-Class (formerly ML-Class, W166)
    • Mercedes-Benz GLK-Class (X204)
    • Mercedes-Benz GLC-Class (X253)
    • Mercedes-Benz CLA-Class (C117)

  • Front control arm bushings wear is a common issue most Mercedes-Benz models through age and wear and tear. These bushings are essential components of the suspension system, and when they wear out, it can lead to various handling and ride quality problems. When front control arm bushings wear out, you may experience symptoms such as increased road noise, vibration, poor handling, and uneven tire wear.

  • Air Suspension Compressor Failure causing the suspension to lose air pressure and result in a sagging ride height. This issue can occur in various models, including the Mercedes-Benz S-Class (W220, W221, W222), E-Class (W211, W212), CLS-Class (W219, W218), and GL-Class (X164, X166).

  • Air Springs or Airbag can develop leaks or tears, leading to a loss of air pressure and uneven ride height. Models like the Mercedes-Benz ML-Class (W164, W166), GL-Class (X164, X166), and R-Class (W251) have experienced issues with air springs.

  • Air Struts/Shock Absorbers Wear/Leak causing a degraded ride quality. This problem can affect various models, including the Mercedes-Benz S-Class (W220, W221), CLS-Class (W219, W218), and E-Class (W211, W212).

  • Valve blocks and solenoids control air distribution in the suspension system and can malfunction, leading to various suspension-related issues. These components can be found in Mercedes-Benz models with air suspension.

  • Air Suspension Control Module can fail or develop electronic issues, leading to suspension malfunctions. This issue can occur in various models, including the Mercedes-Benz S-Class, E-Class, and CLS-Class.

  • SBC (Sensotronic Brake Control) pump brake failure can manifest as a red brake warning light on the instrument cluster, a message indicating "Brake Visit Workshop," or issues with the brake pedal feel and braking performance. We have seen this fault is most commonly seen in the following models:

    • Mercedes-Benz SL-Class (R230)
    • Mercedes-Benz E-Class (W211)
    • Mercedes-Benz CLS-Class (W219)
    • Mercedes-Benz SLK-Class (R171)

  • AdBlue heaters and faulty AdBlue pumps or injectors can lead to emission control system malfunctions in various Mercedes-Benz models equipped with SCR systems. Affected models may include the C-Class, E-Class, GLC-Class, GLE-Class, Sprinter, Vito, and others, potentially causing warning lights on the dashboard and reduced vehicle performance.

  • Faulty NOx (Nitrogen Oxide) sensors in diesel models can result in inaccurate emissions readings and emission control system malfunctions, potentially triggering warning lights on the dashboard and impacting the vehicle's performance. We most commonly see this fault in the Mercedes-Benz GLE-Class (formerly ML-Class, W166) but other diesel Mercedes-Benz are known to be affected.

  • Electronic Thermostat failure - due to electronic or mechanical issues, resulting in incorrect engine temperature readings, overheating, or poor engine performance. We most commonly see this failure in the following models:

    • Mercedes-Benz C-Class (W205)
    • Mercedes-Benz E-Class (W213)
    • Mercedes-Benz GLC-Class (X253)
    • Mercedes-Benz GLE-Class (formerly ML-Class, W166)

About

about our
Mercedes-Benz servicing

  • Our love of European cars runs deep, and Mercedes-Benz vehicles are no exception. With decades worth of skills, knowledge and experience under the bonnet, our team of passionate automotive mechanics, technicians and electricians will give your car the love it deserves without compromising on quality and value.

    Equipped with state-of-the-art tools, crew and diagnostic equipment, we’re fully qualified (and fully confident) to handle the specialist technology and equipment unique to the Mercedes-Benz line.

Testimonials

What our customers are saying

  • Friendly and professional service including a debrief on the failed engine mount on my M135 xdrive. A courtesy car was provided making the logistics of a car service easier.

    Services: Engine Mount Replacement

    Ron, Google |

  • Amazing experience!
    I booked my A5 in to be looked at after Audi Centre Fortitude Valley said I needed new brakes all around and 7k worth of repairs.

    From the beginning, the experience was fantastic. From booking and being offered a loan car to arriving and being offered a coffee, it really is the small things that lead to an amazing experience.

    Turned out nothing Audi had found was correct and I was shown video proof. All the car needed was some new front brakes. Cannot highly recommend these guys enough!

    Brendan, Google |

  • Efficient, thorough and I left feeling I understood the problem. The token to get a fabulous coffee from the barista outside. Can not recommend Accelerate Automotive highly enough. As a woman who knows nothing about motors and cars, the Technicians took the time to explain it, so I understood it.

    Cheryll, Google |

  • 10 ✨Great customer service, loved the video integration from the workshop to show you what needs to be done great personal touch. Ben found a creative and economical solution for the tyres. Love the car diffuser touch.

    Clare, Google |

  • They replaced a Landcruiser 200 series motor and 2 new turbos extremely efficiently and kept us up to date with texts and photos of the progress and they did not exceed there quoted price very happy with the service and would recommend them.

    Services: Engine replacement

    Rhys, Google |

  • The team know euro cars well it was my first time they kept me informed every step of the way and easy to understand breakdown of cost for further work required I am happy to go back for future servicing.

    Matthew, GOogle |

  • I dropped my Tiguan into the team yesterday (Tuesday) after taking it to the dealer for years and can’t get over how well the car is running now. A big thanks to Sam and Ben, as well as the team in the workshop, for another 5 ⭐️ effort. I would definitely recommend Accelerate Automotive to anyone.

    Positive: Punctuality, Quality, Professionalism, Value

    Services: Wheel Alignment, Brakes, Brake service & repair

    Bruce, Google |

  • Video messages explaining service details are great. Seamless drop off and loan car all done online saving time.

    Services: European vehicle service.

    Jason, Google |

  • My car had a strange noise near the driver side. I contacted them earlier and made a booking a week ago. I received message and provided car issue. Arrive on the day with nice greetings from Ben at counter. He arranged for Alan, a senior technician, to have a road test; he quickly spotted the issue. I also mentioned my broken window switch as well. Within very short time, the noise and the switch issue were fixed in professional manner. I receive great car repair and customer service. Thank you.

    Services: Vehicle diagnosis

    Tom, Google |

  • I needed a very particular type of tyre for my vehicle. The accelerate team did a lot of research for me and found a suitable tyre after other tyre places had told me I would need to replace the wheel. They are very helpful and knowledgeable about European cars. I would thoroughly recommend them to anyone wanting work done on their European cars. Thanks Accelerate team

    Services: Roadworthy Inspection

    Darren, Google |

Brands

Service and supplies you won’t get anywhere else

A lot of later-model Mercedes-Benz require specialist parts like oils that can’t be found in most garages and workshops. As a European car mechanic, you can be confident your car will be serviced with the highest quality and correct supplies required to keep your Mercedes running perfectly, while ensuring we don’t compromise your warranty. Be warned – going with a generic alternative as a ‘cheap’ one-size-fits-all solution can be an expensive mistake.

Book Now

Book your
Mercedes-Benz
service

Mercedes-Benz servicing in Brisbane is our specialty. Don’t take the gamble of going with a generic mechanic – get the superior, tailored maintenance you require from Brisbane’s most trusted European car specialists.

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Book in your Mercedes-Benz

Or
Call 07 3272 9644

Our Location

Coopers Plains Brisbane

When you enter the doors of Accelerate Automotive on Beaudesert Rd, you’ll instantly feel at home. It’s what we love best about our mechanical repairs and personalised car servicing business. There is a lot of passion behind our boutique automotive repair business. More about Accelerate Auto...

1/806 Beaudesert Rd,
Coopers Plains QLD 4108

(07) 3272 9644

The Team

Carl Millward, a smiling man in a red and black uniform, stands proudly in front of a white car in the garage.
Carl Millward
Carl Millward, a man in a red and black work shirt, stands in front of a white car in a garage.
Alan Wall
A woman with blonde hair and glasses smiles while standing in front of a white car. She is wearing a red and white polo shirt, reminiscent of the style Carl Millward often favored.
Ange Wall
Carl Millward, a man with glasses and a beard, stands in front of a white car in a garage, wearing a black button-up shirt with an embroidered logo on the chest.
Ben Peters
Carl Millward, clad in a black and red mechanic uniform, stands confidently in front of a white car in the garage.
Simon Kern
A person wearing a black and red work shirt with the name "Carl Millward" embroidered on it, standing in front of a white car in a garage setting.
Jason Rogers
Carl Millward, wearing glasses and a red polo shirt, stands in front of a white car, smiling with one hand on his hip.
Sam Krause

Articles

In The Magazine

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